| •Missed overall sales goal |
•Vision workshop for clarity and buy in |
| •Uneven division or department performance |
•Leadership 360 diagnostic |
| •Low margins |
•Lean management |
| •High costs |
•Leadership 360 Diagnostic (BI) |
| •High turnover |
•Building a high performance leadership training program |
| •Poor recruitment |
•Building a high performance team that attracts winners |
| •Low customer satisfaction |
•Raving customer service workshop |
| •No succession plan |
•Succession plan development process |
| •No exit strategy |
•Exit strategy development process |
